Richard Snow's Analyst Perspectives

Infor Launches Innovative E-mail Management

Posted by Richard Snow on Nov 27, 2010 12:53:01 PM

On August 2, Infor launched its next generation of products for customer relationship management (CRM), which are built on its Interaction Advisor that in May I called “its CEM surprise.” At the time it was clear that Interaction Advisor was a platform on which Infor could build a series of innovative products. I didn’t expect the first of them to be just around the corner.

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Topics: CRM, Infor, Marketing Automation, Operational Performance Management (OPM), Sales Performance Management (SPM)